Jinzhou: Clothing And Footwear Accounted For The Top Complaint Last Year

Key hints: in Jinzhou industry and Commerce Bureau 12315 consumer complaints and Reporting Center learned that in 2009, Jinzhou clothing and footwear complaints are still common, ranking first in all kinds of consumer complaints, and becoming the "king of a complaint".

According to the Jinzhou industrial and commercial bureau 12315 consumer complaint reporting center staff, 2009, Jinzhou City daily general merchandise complaints 244, accounting for 45% of consumer complaints.

Among them, there were 206 complaints of clothing and shoes, accounting for 84% of the complaints of general merchandise.

In the 12315 consumer complaints and reporting center of the Jinzhou industrial and commercial bureau, it was learned that in 2009, complaints about clothing and footwear in Jinzhou were still common.

According to the Jinzhou industrial and commercial bureau 12315 consumer complaint reporting center staff, 2009, Jinzhou City daily general merchandise complaints 244, accounting for 45% of consumer complaints.

Among them, there were 206 complaints of clothing and shoes, accounting for 84% of the complaints of general merchandise.

Line, color, pilling, down jacket, serious drilling wool and other quality problems; two irresponsible businesses have a fluke mentality, using consumers' negligence to avoid loopholes and avoid giving credentials such as invoices, credit cards and so on; three, individual businesses are not in good control, salespersons are of poor quality, and private labels are changed or more counterfeit products are labelled as counterfeit products for sale, resulting in double damage to consumers' rights and business reputation; four, some businesses make use of "processing products" to make a big fuss, often take promotional activities such as price reductions, discounts and other promotional activities, and steal "seal" products on credit cards. Once quality problems arise, they will not be resolved on the basis of processing products. In the event of clothing and footwear complaints, the main problems are: first, the quality problems of clothing and shoes, such as the opening of rubber, breaking off, pulling off, and opening clothes.

Why clothing and footwear complaints rank the top? 12315 of the staff analysis, mainly because of clothing and shoes as the necessities of life for ordinary people, consumption is the largest, so there are more disputes.

However, the operators of clothing and footwear have the largest number of operators and the difference between them is good and bad, leading to some low quality businesses that cause some disputes that are detrimental to the interests of consumers due to the lack of integrity.

In addition, the related laws and regulations of clothing and footwear are lagging behind, the quality of identification is difficult and other issues are also the main reasons for such complaints.

12315 remind consumers that when choosing clothing and footwear, they should choose large and reputable businesses to purchase, ask for invoices or receipts, leave certificates for future replacement or return, keep good records of each maintenance, reasonably protect their legitimate rights and interests within the scope permitted by laws and regulations, and do not support the consumers' unreasonable demands.

In addition, we must check carefully when buying clothes. We should pay special attention to some common quality problems. We should take the initiative to understand the quality commitment and washing methods of the goods, so as to avoid unnecessary losses. If we really encounter quality problems, we must use various dimension rights channels to safeguard our legitimate rights and interests.