Etiquette Of Workplace Communication: Address And Conversation (2)

（2） Conversation skills

If you can talk with anyone for 10 minutes and make them interested, you will be a good communicator. However, it is not easy to argue, and we should always try to get through this difficulty. It is common for many people to be relatively silent because they do not know each other's career. This is very pain Of. In fact, if you are willing to work hard, this kind of misfortune situation It is not difficult to be a good communicator. To do a good job, workers must first sharpen their tools. Although it is an old saying, it still applies today, so entrepreneurs should enrich their knowledge.

（3） Etiquette of conversation

The expression of conversation should be natural, the language should be friendly, and the expression should be appropriate. When speaking, you can make some gestures appropriately, but the action should not be too big, let alone dancing. Don't spit when talking. To join others' conversation, you should say hello first. When others are talking individually, you should not sit in front of them. If you need to talk to someone, you should wait for them to finish. The third party's participation in the conversation should be expressed by shaking hands, nodding or smiling welcome . In case of an emergency that needs to be handled or left during the conversation, greet the other person and apologize.

Generally, we don't want to talk about diseases, deaths and other things. We don't want to talk about some absurd, sensational, pornographic things. Generally, women are not asked about their age, marriage or not, and they are not directly asked about each other's resume, salary, family property, clothing prices and other personal life issues. When talking with women, they don't say that they are fat, strong and well maintained. Do not ask questions that the other party is unwilling to answer. Apologize for questions that the other party dislikes, or change the topic immediately. In general, the conversation does not criticize senior and high ranking people or discuss the internal affairs of the host country. Don't laugh or satirize others, and don't talk about religious issues casually. □

Polite language should be used in the conversation, such as: hello, please, thank you, sorry for interrupting, goodbye, etc. Generally, when meeting, first say: "Good morning", "Good night", "Hello", "How are you?", "How are your wife (husband)?" "How are the children?" New acquaintances often ask: "Is this your first time to China?" "How long have you been in China?" "Is this your first job abroad?" "Do you like the scenery here?" "Do you like our city?" They often say, "I'm glad to meet you, and hope to have another chance to meet again." "Goodbye, and have a happy weekend!" "Good night, and please salute your friends." "Please say hello to your family!" and so on.

The 21st century is an era of knowledge economy, which requires more and more teamwork ability. As a professional, if you want to make achievements, you must improve your team cooperation ability and interpersonal skills. This kind of cooperation ability is sometimes even more important than professional knowledge. Interpersonal communication is an important part of whether you can cooperate with others in a team.

A person's professional image includes two main factors, internal and external. And everyone in the workplace needs to establish the awareness of shaping and maintaining their own professional image. Understanding and mastering certain professional etiquette will help improve and maintain the professional image of workers. Some daily professional etiquette is helpful to improve and maintain their professional image.

As the two sides of the conversation, they should be equal, whether they are celebrities or ordinary people. Conversation usually selects topics of common interest, so when you interact with people, it is the best way to be generous and decent, gentle and elegant.