7980 Yuan LV Men'S Leather Shoes Only Wear For 8 Days.
Mr. Wei, a Tianjin consumer, was in Tianjin friendship store last September 23rd.
LV
The store cost 7980 yuan to buy a pair.
Men's leather shoes
Unexpectedly, only 8 days after wearing it, the leather surface was wrinkled up.
"At that time, no invoice was issued, only a receipt was issued. The price, material and purchase date of the leather shoes were filled out."
Mr. Wei told reporters that he later found the friendship store LV store with his shoes, asking for replacement or maintenance.
"At that time, the shop assistant took some photos of the shoes and said that they needed to be reported to Shanghai headquarters before they could be processed, so that I could wait patiently."
A few days later, Mr. Wei received a telephone call from the LV store. He said that after looking at the photos at LV headquarters in Shanghai, he thought that leather shoes were not a quality problem, and the upturned shoes were the reason of wearing, and LV company was irresponsible.
The other side also said that if you do not agree with this result, you can send shoes to the relevant national inspection department for inspection.
Subsequently, Mr. Wei searched several authoritative organizations for leather shoes inspection from the Internet, and contacted the national leather products quality supervision and inspection center in Guangzhou, Guangdong Province, the national footwear quality supervision and inspection center located in Wenzhou City, Zhejiang Province, as well as a number of footwear inspection institutions, such as the national footwear and leather products quality supervision and inspection center in Chengdu City, Sichuan province.
However, a ring of telephone down, 3 agencies have said that the identification of the quality of leather shoes, need to do the folding test, if there has been a split problem, it can no longer be tested.
"One of the testing centers has made it clear that the upturn of leather shoes is itself a quality problem, but they only do new shoes testing there."
Mr. Wei said.
"I started complaining to the relevant departments and media in October last year, but LV insisted that the leather shoes had no quality problems and ignored the media interviews when they accepted the investigation of the departments concerned.
Why are LV shoes so expensive that they don't wear them for a few days and the quality problems can be seen by the naked eye? Why does the company always refuse to admit it? "Wei said inexplicably.
Coincidentally, in January 21st of this year, Ms. Wang bought a pair of LV ladies' boots at the LV store of Tianjin friendship mall, which spent more than 5000 yuan.
After a few days' wear, they also encountered quality problems. The two sides of both shoes had different degrees of collapse.
Subsequently, Ms. Wang found a LV store asking for replacement or maintenance, and the staff also took several photos, which was sent to Shanghai headquarters for identification before processing.
Ten days later, the staff of the LV store of the Friendship Shopping Center informed Ms. Wang that the Shanghai headquarters recognized that shoes were not part of the quality problem, and they should not be replaced or repaired.
Ms. Wang told reporters that she hurriedly took her shoes to the LV store of friendship shop again.
This time, the staff agreed to send the shoes back to Shanghai headquarters for identification.
"More than a dozen days later, they also informed me that the Shanghai headquarters concluded that the shoes had no quality problems, could not be replaced or repaired.
If you think the shoes have quality problems, you can ask the relevant quality inspection departments to identify them.
Ms. Wang said, "I learned from several quality inspection departments in China that shoes could not be identified because they had been worn.
I think LV knows that the shoes passed can not be identified, but deliberately shirk responsibility. "
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