Teenmix'S New Shoes Are Dyed With Red Feet. Customers Protect Their Rights And Run Leg.

< p > new shoes fade and dye red feet. Many departments have complained.

Ms. Meng bought a pair of rose red leather sandals from Teenmix counters on the evening of July 31st at the shop in Hongkong. As a result, she went back to the opposite hotel from the shopping mall, and her feet were dyed red by sandals.

In this regard, the seller said that the color is normal, sandals quality is no problem, no return.

Ms. Meng then complained to the industry and Commerce Department, the other side said that either coordinated resolution or issued quality inspection report.

However, the quality inspection department said that the state has no relevant standards for the color fastness of shoes, so it is impossible to judge whether the quality of sandals is qualified.

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< p > < strong > Ms. Meng and her friends take the new shoes that fade and go to the quality supervision department to protect their rights < /strong > /p >

< p > < strong > > wear a href= "http://sjfzxm.com//business/" > new shoes < /a > cross the road and dye one foot red < /strong > /p >

< p > "loose heart tour has become a right tour."

For two and a half days, the tourists were disappointed and disappointed by Ms. Meng and Mr. Wang.

In July 30th, Ms. Meng went to Qingdao to play in Hangzhou. That evening, accompanied by Mr. Wang, a friend of the island city, she went shopping at the Hongkong Road store.

"The shoes on the belt are uncomfortable to walk, and they want to buy a pair of shoes that fit better."

Ms. Meng finally bought a pair of rose red leather and sandals at the Teenmix counter, which sells for 300 yuan.

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< p > after payment, < a href= "http://sjfzxm.com//business/" > MS Meng /a > happy to replace shoes on the spot. However, after ten minutes, she is not happy.

Ms. Meng lives in the film and television hotel in Hongkong Road, just across the shopping mall.

When she came out of the shopping mall, she walked back to the hotel accompanied by her friends. However, when she first entered the room to change her shoes, Ms. Meng was surprised to find that there were red marks on her feet.

"When I turned on the light, I saw that the new shoe upper was stained and the feet were dyed."

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< p > < strong > merchants say that the vamp is fading "normal" < /strong > < /p >.

< p > "wear only ten minutes, so the quality of these shoes is really reassuring."

Ms. Meng said.

On the morning of July 31st, Ms. Meng and Mr. Wang came to the Teenmix cabinet of Yong Wang. After careful scrutinize, the head of the counter said that the color of the red rose leather shoes was appropriate to fade, and Ms. Meng was wearing shoes under rainy weather, so it was not a quality problem.

Subsequently, Ms. Meng also contacted the head of Teenmix Qingdao region and the staff of Teenmix headquarters, and the same reply was obtained: it is not a quality issue and can not be returned.

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< p > reporter consulted the customer service center of Hongkong Middle Road store, and the staff also gave the same view.

Ms. Meng and Mr. Wang are very unhappy about this.

"So obviously fading is not a quality problem? Besides, I can get a few minutes from the mall to the hotel, even if it rains," Ms. Meng said.

Mr. Wang also questioned the sales staff's claim that they were fading on rainy days.

"Even if it is true, when she buys shoes, it is raining outside, and she is changing shoes on the spot. Shouldn't salesmen remind us that if we knew we could not wear them on rainy days, would we buy them?" the two sides finally broke up when they discussed more than two hours in the store.

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There is no corresponding standard in < p > strong > National Standard < /strong > < /p >.

< p > August 1st, the reporter followed MS Meng to the city south branch of Qingdao Administration for Industry and commerce. After explaining the situation, the staff told reporters that there are two ways to deal with this situation. First, consumers and businessmen communicate with each other to negotiate a solution which is satisfactory to both sides, and the other is to get the authoritative product quality report, which proves that the quality of the purchased products is indeed not qualified, and then require businesses to return the goods.

In desperation, Mr. Wang decided to seek authority for quality control.

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< p > August 1st morning, the reporter accompanied the two people to the Qingdao product quality supervision and Inspection Institute.

This thought that the road of safeguarding rights is finally coming to an end. However, when the staff looked carefully at the shoes and checked the relevant information, they told her that the problem of fading of Meng Meng should be rubbing color fastness in terms of industry, but there is no standard in the current national standard for the color fastness to rubbing on the upper part.

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< p > but the reporter noted that the national standard of "leather sandals after sale quality determination" stipulates that: after the normal service period of after-sales service, there are cracks on the surface, broken feet, cracks, frost and decolorization can be identified as quality problems.

However, the final "handling method" indicates that it can be handled according to the regulations of after-sales service formulated by the enterprise or according to the uniform stipulations of the place where the sales unit is located.

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< p > < strong > > a href= "http://sjfzxm.com/news/index_s.asp" > continue < /a > rights protection pledge to pursue the result < /strong > /p >

< p > Mr. Wang told reporters that he would like to take a friend from far away, Ms. Meng in Qingdao for a few days, but a pair of sandals put everyone's mood to be destroyed. The planned 4 days of Qingdao tour, the right to contact with the right to occupy two and a half days.

"We are not bad for these hundreds of dollars, but we feel that such a thing on the stand is quite useless. As a host, it is not a good face to help a friend."

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Reporter P learned that Mr. Wang himself had been engaged in garment foreign trade for many years. According to his experience, the shoes purchased by Ms. Meng obviously had quality problems.

"We export clothing abroad, each has a standard, like such a dip in color fading products are absolutely unqualified, even if a reluctance to go will be returned to the people."

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< p > August 3rd, Ms. Meng left Qingdao with regret and went back to Hangzhou. When she was away, she wanted to take these sandals, but her friend Wang insisted on leaving shoes to protect his rights.

"If I don't believe in such obvious questions, there is no place for me to make a statement."

Mr. Wang told reporters that he was preparing to call Beijing in August 4th to contact the National Standardization Management Committee, hoping to find the answer from authoritative authorities.

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