Mr. Qin'S Two Shopping Trips Have Bought Fake Products. Why Do They Protect Their Rights?

Vietnamese made in English is very conspicuous.

Spent 4999 yuan to buy a pair of PRADA leisure.

The origin of product information is Italy.

Unexpectedly, when shoes were observed carefully, it was found that "MADE IN VIETNAM" was marked in English.

"Is this what Vietnam means?" Mr. Qin was very angry about it and complained to the relevant website yesterday.

First shopping: label "cotton" suit without cotton.

A few months ago, a friend recommended a treasure net to Mr. Qin.

"This website is called domestic.

The first electricity supplier is listed, and the products sold are all genuine counters, and the price is much cheaper than the counters.

Mr. Qin said he decided to shop here because he trusted the brand of the listed electricity supplier.

In March 14th, Mr. Qin met a Zegna man with a price tag of 5999 yuan.

The price is almost 50 percent off of the counter.

When looking at the product information, Mr. Qin saw that the fabric of the suit was cotton, which made Mr. Qin, who had been pursuing comfort and nature, loved it very much.

Mr. Qin did not think that when he arrived at the suit, he looked at the product information and found that the fabric of his suit was nylon, spandex and polyurethane.

Mr. Qin contacted the customer service of the treasure net.

The explanation of customer service is wrong. If Mr. Qin doesn't like it, he can return it.

Mr. Qin chose to return the goods.

Subsequently, the other side changed the fabric of the product into nylon, spandex and polyurethane on the Internet.

The second shopping: "Italy produces PRADA" to Vietnam.

In April 20th, Mr. Qin also marked the 4999 yuan PRADA men's casual shoes in the treasure net.

Mr. Qin carefully examined the commodity information, especially the origin of shoes. The website clearly marked "Italy".

Mr. Qin paid the money, but after the arrival of this pair of shoes, Mr. Qin discovered another problem: in the inner side of the tongue, he marked "MADE IN VIETNAM" in English.

"VIETNAM is Vietnam, which is made in Vietnam."

Qin told reporters that if the origin of the label is "Vietnam", he will not buy it.

After that, Mr. Qin contacted the customer service several times, but the other side indicated that there was no mistake in the tagging.

Rare net customer service: Commodity origin varies slightly due to batches.

Yesterday, the reporter contacted the customer service of the treasure net.

A staff member said that their products were different due to different batches and different producing areas. At present, there are warm tips on the detailed information of each product: "the place of origin of goods is slightly different due to batches of different products, and the specific object is the material."

It is difficult for Mr. Qin to accept such an explanation.

There is no such warm reminder in APP, which is downloaded by Mr. Qin, only in the latest version.

In addition, many consumers are very concerned about the origin of products when buying first-line brands.

Provincial Consumers Association: improper information labeling misleading consumers

In this regard, he min, director of the service supervision department of Liaoning Consumer Association, said that the fabric of the suit is not cotton, but the website information is labeled as cotton. This is false information and does not conform to the product quality law.

In the brand shoe sales information, the method of "random origin" is not standardized, which misleads consumers to a certain extent.

He believes that the net should be returned unconditionally for Mr. Qin.

Later, the Liaoning provincial Consumers Association will have an interview with the irregularities of the treasure network.