The Seller Must Know That The Customer Is Coming To Enjoy The Service

In the first week when I first entered Huadu Store, I met many difficulties. The customers who could have clinched a deal were all because of my Goods I lost it because I was not familiar with it. I knew that if I wanted to fight a good war, I should first know how much ammunition I had.

When I first came to Huadu Store, I was clothing The style and the style of the same series make me dizzy. In addition, I know that we face women every day, and there are many people who are picky, bargain, and hesitant to buy clothes. What should I do when I encounter these things? I don't flinch at all. If I can't even pass this basic test, how can I stand anywhere?

The colleagues here are easy to get along with, and talk and laugh every day. Once, when I met a difficult customer and couldn't hold my breath, my colleagues helped me to distract the customer's attention. Women liked to listen to compliments. At that time, I was in a hot spot and I couldn't say the words of praise.

At that time, there were three colleagues on duty in our store. One of them poured water for the guests, and the other colleague talked with the guests about home customs. Finally, the customer was influenced by our patience and bought several skirts at once.

After the guests left, I also understood three things:

1、 Now many people come out to shop. What they can buy is not the most important thing. The most important thing is to enjoy the shopping process. If two other colleagues did not come out at that time, I would certainly lose the customer in my mood at that time. Sometimes, how much a business is a small matter, and how much it affects the store, company image and reputation is a major event;

2、 I also realized that I should really control my emotions. Customers are always right. When she comes to us for consumption, we should treat every customer with our service spirit;

3、 At that time, I was very moved by the actions of my colleagues, and I also felt the spirit of a team.

In just two months, I have integrated into the big family of Higashi Huadu Store. Today's Higashi Clothes & Accessories Limited companies are becoming more and more standardized and gradually enter the orbit of large companies.