The Voice Of The Two Conferences: Perfecting The Abuse Of Laws And Regulating Online Shopping

It is suggested that we should improve the construction of policies and regulations for online shopping, study and formulate relevant regulations and regulations, build a public service platform for online shopping, build a credit support system, crack down on illegal activities in network sales, safeguard the legitimate rights and interests of consumers, standardize the behavior of purchasing goods online, and improve the accuracy and timeliness of logistics services.

Cause: now the network is more and more advanced, online shopping has gradually become one of people's consumption behavior.

In fact, everything has two sides, and online shopping is no exception.

Online shopping is a double-edged sword, which has advantages and disadvantages.

Therefore, we must be vigilant against the disadvantages of online shopping.

First, excessive consumption.

The advantages of online shopping will also become a shortcoming, because it will not feel painful to finish a paction without feeling how much money it costs.

Moreover, there are always some so-called preferential activities, which makes it easier to impulse shopping.

Two, bad rights.

The pass rate of online shopping is worrying. Online shopping can not see physical objects, and the quality of goods is not good. The goods they receive are not consistent with the description. If they apply for returns, they will also find it troublesome. After sale services can not be guaranteed, or even fraudulent consumers' networks.

Three, cause disclosure.

Since the entry of Internet into people's lives, the problem of network security has always existed. In online shopping, Internet users also have great concerns about network security, such as user's personal information, bank account password in paction process, and security of funds in pfer process. These concerns undoubtedly cast a shadow on online shoppers.

Four, poor reputation.

Reputation is the most prominent problem in online shopping. Whether it is a buyer or a seller, reputation is regarded as the biggest problem in the paction process.

As a buyer, the problem of online shopping is that the commodity information provided by the businessman, the quality assurance of the goods, and whether the after-sales service of the goods is the same as the traditional shopping mall, whether the goods can be obtained on time, and so on.

Five, the information is wrong.

Commodity information is released quickly, but goods are not in place in time.

Internet information is boundless, but when many goods are online, buyers can see it, but they can not buy it at once. The distribution of goods in traditional enterprises can not synchronize with internet information, so it will produce information falling faster than commodities.

Six, the distribution problem.

Generally, after being selected, they can be paid directly, and online shopping needs a waiting process after ordering.

For the same city distribution, the fastest takes 1 hours, and the longest takes 2 days.

Suggestions: first, the number of online shoppers is far lower than the number of traditional buyers. At present, online shopping accounts for about 1% of the total shopping volume, and online shoppers lack direct shopping experience.

Therefore, it is suggested that consumers can choose to go to the mall, buy genuine and satisfied products, and enjoy the atmosphere of shopping, leisure and entertainment.

Two, due to the poor credibility of online stores, online shopping stifle people's comparison and choice in shopping. Only the traditional shopping malls can be seen and touched in a dazzling array of goods, there is actually more room for choice.

Three, online shopping can only see photos, when you arrive, you will feel different from objects.

This is not as safe as shopping in the mall.

Especially like clothing or shoes.

It often happens that being cheated, shoes are not fit, only feet know.

Four, online returns are difficult. Online stores even offer unreasonable requests to refuse returns or shirk their responsibilities.

Traditional shopping malls have high credibility, so long as they do not affect the two sale, they can follow suit and satisfy their customers so as to let customers have no worries.

Five, network payment is not safe, may be peeping, password stolen.

Online shopping needs to use bank accounts. Some friends have stolen Trojan horses in their computers, which will cause some serious problems such as account loss and so on.

Consumers can only be carefree if they choose to purchase goods in traditional stores or pay by cash or credit card.

Six, improve the online shopping policies and regulations system, research and formulate relevant management practices and regulations.

We should improve the level of information dissemination, online pactions, credit services, logistics distribution, dispute handling and other services.

Seven. Construction

And build a credit support system.

It includes providing virtual market main body certification service, solving the problem of identity correspondence between the network virtual subject and the real business entity, promoting paction safety, providing product information inquiry service, solving the authenticity of product information in the paction, providing credit information service, and solving information asymmetry in paction.

Eight, crack down on illegal activities in network sales and safeguard the legitimate rights and interests of consumers.

We must crack down on malicious violations of intellectual property rights, commercial fraud and network pyramid schemes, so as to provide timely help for safeguarding the legitimate rights and interests of consumers.

We should strengthen the monitoring of the quality of online shopping products, release monitoring information on the network in time, and guide consumers to consume rationally.

Nine, standardize the distribution behavior of online shopping, and improve the accuracy and timeliness of logistics services.

Prevent and prevent delays in delivery, physical discrepancies, extra freight charges and so on.

We should establish a system for investigating the loss and damage of goods in the process of logistics.